![]() ![]() ![]() In some cases, we may recommend that you immediately go to the nearest emergency department, or we may inform you that your condition can be successfully managed by our providers. chest pain) that require immediate triage evaluation. Our staff will identify certain medical conditions at the time of registration (i.e. Sometimes, it is difficult for a patient to determine if an acute medical condition is appropriate for an urgent care or an emergency department. If you witness or are the target of any of these behaviors, please report it to a member of our staff. Some violations of this Code may lead to patients being asked to make other plans for their care and future non-emergency care at Burbank Urgent Care may require review, though we expect this to be rare. We will always carefully consider your response before we make any decisions about future care at Burbank Urgent Care. If we believe you have violated the Code with unwelcome words or actions, you will be given the chance to explain your point of view. Disrupting another patient’s care or experience.Physical or verbal threats and assaults.Refusal to see a clinician or other staff member based on these personal traits.Offensive comments about others’ race, accent, religion, gender, sexual orientation, or other personal traits.Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome. Our Patient Code of Conduct helps us to meet this goal. Burbank Urgent Care is committed to providing high quality healthcare and building healthy and thriving communities.Įveryone should expect a safe, caring, and inclusive environment in all our spaces. ![]()
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5/3/2024 04:33:01 am
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